Terms & Conditions

These are the terms and conditions of NordicHQ. NordicHQ is registered with the Chamber of Commerce ( Kamer van Koophandel ) under number: 69643113.

NordicHQ reserves the right to change these terms and conditions. You agree that the most recent version of these terms and conditions apply. Parties may deviate from these Terms and Conditions in writing.

Article 1 – General

These terms and conditions apply to every offer, proposal and assignment between NordicHQ and you ( Client ). On request, NordicHQ shall send these terms and conditions to you, free of charge.

Article 2 – Establishment of the Assignment

The assignment shall be deemed established when Client consents with the service.

Article 3 – Proposals and Offers

All offers and proposals from NordicHQ are non-binding, unless agreed otherwise in writing. An offer or proposal only applies to the assignment specified therein (and not for possible future assignments).

If the Client provides NordicHQ with certain information, NordicHQ may assume that the provided information is correct and will base the proposal on that information.

Article 4 – Pricing

NordicHQ can raise the price in the interim in the case of unforeseen and cost price increasing circumstances, if these circumstances occur after the establishment of the assignment.

An offered price does not include expenses for NordicHQ and does not include taxes or levies by the authorities.

Article 5 – Cancellation and Refunds

NordicHQ may charge a prepayment on fees for certain services. NordicHQ is under no obligation to refund the prepaid fees when the assignment is postponed or cancelled.

If NordicHQ suspects the client has illegitimate, fraudulent or any other kind of illegal motives the process will be halted. At that time, NordicHQ will inform the client of the suspicions. If the client is not able to remove the suspicion NordicHQ is allowed to cancel the assignment at any time. The client will not be eligible for a refund for any paid fees.

The notary can unilaterally refuse to complete the process of incorporation of the BV if they have doubts about the legitimate goals of the proposed company. NordicHQ is under no obligation to refund any fees that may already have been paid when the notary decides that furthering the process of incorporation would constitute a breach of the code of conduct applicable to Dutch Notaries and the Dutch Notary laws.

Article 6 – Payment and Collection Charges

Client must pay within fourteen days after the invoice date.

If the payment by Client is due, he will automatically be in default ( verzuim ), without a notice of default ( ingebrekestelling ) being required. In case of default, Client owes NordicHQ the statutory commercial interest. The interest on the payable amount is calculated from the moment that the payment is due, until the moment that the payable amount has been paid by Client in full.

Any outstanding amounts by the Client are immediately payable in the following cases:

  • Client fails to pay within the payment term;
  • Client is bankrupt or applied for a suspension of payment or any other insolvency procedure;
  • Client (company) is dissolved or liquidated;
  • Client (private individual) is placed under guardianship or deceased.

If Client does not pay on time, he shall immediately be in default. He will then be due to the Supplier all extrajudicial costs. In case of an invoice amount to € 267, these costs will be € 40. In case of a higher invoice amount, the maximum collection fees are as follows:

  • 15% on the first € 2,500;
  • 10% on the part that remains thereafter, up to € 5,000;
  • 5% on the part that remains thereafter, up to € 10,000;
  • 1% on the part that remains thereafter, to € 200,000;
  • 0.5% on the remaining part.

Article 7 – Third Parties

NordicHQ may involve third parties (partially) to perform the activities. The following articles of the Dutch Civil Act ( Burgerlijk Wetboek ) do not apply:

  • 7:404 (execution by a certain person);
  • 7:407 sub 2 (joint and several liability);
  • 7:409 (death of a certain person).

Article 8 – Execution of the Assignment

NordicHQ shall execute the assignment at the best of its knowledge and abilities and according to the requirements of professional practice.

Client shall timely provide NordicHQ with all information or material, required for the execution of the assignment.

If Client does not provide the material or information in time, NordicHQ may suspend the execution of the assignment and charge the additional costs, coming from the delay. NordicHQ is not liable for any damages, resulting from incorrect or incomplete information, provided by Client.

Article 9 – Changes of the Assignment

If it proves to be necessary to change the assignment during the activities in order to guarantee a decent execution of the assignment, parties shall negotiate the required changes and agree on them in writing.

If parties agree on altering the assignment, NordicHQ may raise or lower the price. If possible, NordicHQ shall provide a quotation to Client in advance. The execution time may change with a change of the assignment. Client agrees on the possibility to change the assignment, the pricing and the execution time.

NordicHQ may refuse a request, made by Client, to change the assignment if changing the assignment could affect the quality or quantity of the activities.

Article 10 – Suspension, Dissolution

NordicHQ may temporarily suspend the execution of the activities if he cannot comply because of force majeure .

If the execution of the assignment is permanently impossible parties may cancel the assignment for the part that has not been fulfilled.

NordicHQ may suspend or cancel the assignment if Client fails to meet its obligations, partially, completely or in time. In such cases, Client shall compensate NordicHQ for damages.

Article 11 – Termination in the Interim

If NordicHQ cancels the assignment in the interim, NordicHQ shall ensure a handover of the work yet to be performed to a third party, unless the termination is imputable to Client. If the handover of the activities leads to additional costs for NordicHQ, these costs shall be borne by Client.

NordicHQ may immediately cancel the assignment (and is not liable for any damages doing so) in one of the following events:

  • Client fails to pay within the payment term;
  • Client is declared bankrupt or applied for suspension of payments, or applied or becomes subject to any other insolvency procedure;
  • Client (the company) is dissolved or liquidated;
  • The occurrence of circumstances in which Client can no longer freely dispose of his capital.

Article 11 – Retention of title

Everything supplied by NordicHQ shall remain the property of NordicHQ until Client has fully fulfilled all its obligations.

Client must do everything he can reasonably do to secure the properties of NordicHQ.

If NordicHQ wishes to exercise its property rights, Client gives unconditional and irrevocable consent to NordicHQ to enter all places where the properties are located, so that NordicHQ can take them back.

Article 12 – Complaints

Client shall notify NordicHQ in writing of any complaints within one month days after detection (or –on invisible shortcomings– after he could have detected it).

A timely notified complaint does not suspend or cancel any payment obligation from the Client.

If Client does not notify NordicHQ timely, Client is not entitled to any recovery, replacement or compensation.

If it is established that the complaint is justified and the notification by Client thereon was timely delivered, NordicHQ shall recover, replace or compensate it’s work within a reasonable term after notification of the shortcoming, in writing from the Client.

If it is established that a complaint is not justified, Client shall compensate NordicHQ for made expenses (like research costs).

Article 13 – Liability

NordicHQ is only liable for direct damages suffered by Client as a direct consequence of a shortcoming by NordicHQ.

NordicHQ is not liable for any damages resulting from NordicHQ relying on incorrect or incomplete information provided by Client.

The liability of NordicHQ shall never exceed the amount paid by its insurer.

If NordicHQ professional liability insurer does not cover the damages, NordicHQ's liability is limited to an amount of €500,00, unless the (total) by Client paid amount does not exceed €500,00. If so, NordicHQ's liability is limited to the total by Client paid amount.

The limitations set out in this article do not apply if the damages are the result of a deliberate act or gross negligence.

Article 14 – Limitation Period

The limitation period on all claims and defences against NordicHQ is one year.

Article 15 – Indemnification

Client indemnifies NordicHQ from any claims by third parties, who suffer damages, resulting from the execution of the assignment but cannot be attributed to NordicHQ.

If third parties address NordicHQ to be liable for damages resulting from the execution of the assignment, Client shall support NordicHQ both judicial and extrajudicial and Client shall do what may be expected from him.

If Client does not provide the support described in paragraph 2, NordicHQ may take the actions it deems required. All expenses and damages made by NordicHQ in this respect shall be borne by Client.

Article 16 – Non-Disclosure

NordicHQ shall not disclose any of Client’s information to third parties, unless NordicHQ is required by a statutory or professional obligation to disclose the information.

NordicHQ shall not use any information, obtained from Client, in a different manner than originally intended, except that the information may be used in a legal procedure that involves NordicHQ and the information can be of importance.

Client shall not disclose the contents of agreements, confirmations, offers, reports, advices or other expressions from NordicHQ, whether they are in writing or not.

Article 17 – Nullity

If any part of these conditions is void or voidable, this does not alter the validity of the remainder of these conditions. The invalid or unenforceable part shall be replaced by a provision that most closely follows the content of the invalid provision.

Article 18 – Conflicting Provisions

If any of the provisions from these terms and conditions are in conflict with a provision from an agreement, the agreement prevails.

Article 19 – Applicable Law

Dutch law.

Article 20 – Competent Court

The Court of Amsterdam.